Newsroom
Copy link URL Copied.
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alteradigital.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
Copy link URL Copied.
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alteradigital.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
Copy link URL Copied.
Nearly 700 new features and enhancements to help support NHS productivity and efficiency goals.
Altera Digital Health, one of the leading providers of electronic patient record (EPR) systems in the UK, last week announced the general availability of Sunrise™ 25.1, the latest release of its integrated EPR system. Designed in close collaboration with clients, Sunrise 25.1 introduces nearly 700 updates and new features, designed to enhance performance, usability, and efficiency.
Sunrise 25.1 embeds best-practice workflows and flexible configuration tools that help address the growing demands around productivity and efficiency goals and will bring with it the power of ambient listening as part of its journey.
Beyond the enhancements
Alongside Sunrise 25.1, Altera has released Sunrise™ CarePath, our new patient portal that empowers patients to manage their own health and care journey, enhancing the patient experience. Being fully integrated in Altera EPR, with NHS login capabilities, CarePath enables patients to manage appointments, review key health information, test results and medications, in real time 24/7.
Sunrise™ Health Record brings fragmented paper records and disconnected digital systems all together, capturing, consolidating, and securing patient data in one unified digital record. From scanned documents to clinic notes, everything is stored safely. Integrated directly into Altera EPR, Sunrise Health Record simplifies workflows with document scanning and removal of paper. Smart features, like barcode recognition and automated alerts, support faster, safer decisions and ease the pressures on staff by reducing paperwork and improving compliance with NHS standards.
Additionally, Sunrise™ Mobile’s new, intuitive icons and updated user interface enable clinicians to access patient information seamlessly so they can focus more on patient care at the bedside.
“With nearly 700 enhancements, Sunrise™ 25.1 is more than just a system update, it’s a step forward in supporting NHS trusts to meet today’s operational and financial challenges. By streamlining clinical workflows, reducing reliance on paper, and improving usability, this release empowers providers to enhance productivity, efficiency, and lay stronger digital foundations for building an NHS fit for the future. Sunrise 25.1 is a direct result of listening to our clients and a commitment to continuous progress. We are incredibly proud of the Sunrise team for delivering on our promise to keep raising the standards of care for patients and clinicians,” said Mark Hutchinson, Senior Vice President – Healthcare Strategy & Transformation, Altera Digital Health UK & EMEA.
Learn more about new product features and enhancements in Sunrise 25.1 here.
About Altera Digital Health
Altera Digital Health is a global healthcare IT leader. With more than 30 years of experience, we develop technology to bring next-level healthcare within reach. Our approach to solutions provides a fast, flexible and clinically driven roadmap towards digital maturity across integrated care systems.
With more than 2,700 hospitals in more than 15 countries, our solutions support healthcare providers, governments and military institutions around the world. By keeping the human user at the centre of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit uk.alterahealth.com.
Media Contact
Jodie Cheetham (on behalf of Altera Digital Health) [email protected]
07967 136010
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alteradigital.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
Copy link URL Copied.
Intelligent faxing solution to save time while reducing errors and manual work
NIAGARA FALLS, N.Y. – July 22, 2025 – Altera Digital Health, a global health IT leader, today announced the launch of Sunrise™ Health Record, an intelligent faxing solution designed to reduce manual faxing inefficiencies and errors and support health information management (HIM) deficiency management. Sunrise Health Record is fully integrated with the Sunrise™ electronic health record (EHR) platform and is now generally available to hospitals and health systems leveraging Sunrise 25.1.
Faxing remains pervasive in healthcare due to interoperability barriers and misconceptions about the privacy and security of internet-based data exchange. However, traditional faxing often forces users to switch between systems and rework documents, introducing time-consuming, manual tasks and data integrity risks that threaten patient safety and regulatory compliance. To address these challenges and support critical communication, Sunrise Health Record offers a modern, intuitive user interface and capabilities including:
- Faxing embedded in HIM deficiency management: HIM staff can quickly send deficiency notices directly within the Sunrise deficiency management workflow, without saving or exporting files.
- Configurable inbound fax queues: Inbound faxes are automatically routed to the right department, user or workflow based on customizable rules to reduce manual sorting and prevent misfiled faxes.
- Single-click outbound faxing: Users can send faxes within Sunrise without the need to download, rename or reupload files.
- Real-time audit trails and delivery tracking: Users have full visibility into the sender, the documents sent and if the delivery was successful.
“By embedding these capabilities directly into Sunrise, we’re helping hospitals reduce delays, cut down on manual effort and drive better outcomes across core operational workflows,” said Jay Adams, Executive Vice President and Group Leader for Sunrise, Altera Digital Health. “Faxing may still be part of healthcare, but the frustration doesn’t have to be. Hospitals need health IT solutions that not only offer efficiency but also enable their teams to put time and attention where they’re most needed.”
Learn how Sunrise is elevating hospital operations to drive better, smarter healthcare here.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered-we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alteradigital.com/.
Media Contact
For Altera Digital Health
[email protected]
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alteradigital.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
Copy link URL Copied.
Paragon® Denali, TouchWorks® EHR and dbMotion™ Solution users to gain access to more patient records, supporting improved patient outcomes and quality of care
FISHKILL, N.Y. and NIAGARA FALLS, N.Y., — July 8, 2025 — Altera Digital Health, a global health IT leader, today announced its selection of MedAllies as its Qualified Health Information Network (QHIN) partner for Paragon Denali, a cloud-native electronic health record (EHR) system for rural, critical access and community hospitals; TouchWorks EHR, an EHR designed for independent provider practices; and dbMotion, an EHR-agnostic interoperability and data platform. Partnering with MedAllies reinforces Altera’s commitment to advancing nationwide interoperability under the Trusted Exchange Framework and Common Agreement (TEFCA).
The partnership supports critical interoperability goals by providing Altera’s clients access to comprehensive patient data from diverse healthcare settings nationwide. This enhanced connectivity empowers healthcare organizations with patient histories, medication records and clinical insights at the point of care, enabling more informed clinical decisions and improved health outcomes. Additionally, the partnership supports easier connectivity for those providers to public health agencies and other government entities requiring submission of both clinical and administrative data.
“Enabling clinicians to focus more on patient care is a pillar of Altera’s vision for the future of healthcare. Facilitating unhindered access to patient data is essential to achieving that aim,” said Marcus Perez, President, Altera Digital Health. “This partnership with MedAllies will offer our clients significantly smoother access to patient data—not just within their immediate geographies, but from across the entire country—and this will enhance care experiences for patients and providers alike. It’s a real game-changer.”
MedAllies, designated as a QHIN within the TEFCA framework in late 2023, serves as a crucial bridge in the nation’s health information exchange infrastructure. QHINs facilitate secure, standardized data exchange between disparate health networks, creating a unified framework for healthcare interoperability that transcends traditional organizational and technological boundaries. Altera’s partnership with MedAllies positions the company directly in the midst of the industry’s evolution toward true nationwide interoperability as it executes on its commitment to adopt innovative solutions that enhance care coordination and support the delivery of higher quality patient outcomes.
“QHINs are poised to play an essential role in ushering in a new era of improved interoperability across the healthcare system, resulting in enhanced collaboration for providers and higher-quality care for patients,” said John Blair, MD, CEO, MedAllies. “We are proud to work with Altera to enable providers to more efficiently and effectively share critical patient information to improve the nation’s health and reduce provider burden.”
About MedAllies
MedAllies plays an indispensable role in ensuring the secure transmission of critical health information, promoting high-quality patient care through national networks that enable seamless data sharing and interoperability among healthcare constituents. We are committed to delivering exceptional network and service quality. Our industry-leading technology sets the standard for integration, message delivery success, document retrieval, patient record location, data usability, and directory accuracy. We serve over 1,000 hospitals, 5,000 organizations, and 150,000 healthcare providers, 500,000 consumers, and collaborate with numerous partners, bringing together millions of stakeholders and cultivating a more streamlined, patient-centered healthcare experience. For more information, visit MedAllies.com and follow us on X and Linkedin.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alteradigital.com/.
Media Contacts
For MedAllies
Shelby Rogers
[email protected]
For Altera Digital Health
[email protected]
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alteradigital.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
Copy link URL Copied.
In Digital Health, alongside industry leaders, Mark Hutchinson, Senior Vice President Healthcare Strategy and Transformation, Altera Digital Health UK & EMEA shares his views on the NHS 10 Year Health Plan.
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alteradigital.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
Copy link URL Copied.
Health Tech World showcases how Sunrise 25.1 is advancing NHS productivity and efficiency, highlighting how Altera Digital Health are helping hashtag NHS trusts enhance performance with the release of Sunrise 25.1, now available to the UK healthcare market.
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alteradigital.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
Copy link URL Copied.
Mobile-first app to help reduce patient harm, readmissions, care delays and financial barriers
NIAGARA FALLS, N.Y. – June 25, 2025 – Altera Digital Health, a global health IT leader, today announced the launch of Sunrise™ CarePath, a mobile patient engagement platform designed to close communication gaps and reduce adverse events, readmissions and financial barriers. Fully integrated with the Sunrise™ EHR, Sunrise CarePath delivers capabilities including real-time secure messaging, self-scheduling, patient notifications and appointment reminders, and online billing integration. Sunrise CarePath, compatible with version 22.1, is now generally available to mid-size hospital and health system clients.
Research suggests approximately 20% of patients experience adverse events within three weeks of hospital discharge, many of which are preventable. To bolster patient-provider communication, during and beyond the critical post-discharge period, Sunrise CarePath includes on-demand messaging that connects patients to care team members. Enabling patients to quickly clarify discharge instructions and report side effects in real time will help prevent avoidable emergency department (ED) visits and readmissions while also supporting patient confidence and continuity of care.
Sunrise CarePath also offers instant appointment management and intelligent rescheduling/cancellation capabilities to help reduce missed appointments hindering proper medication management, timely interventions, care quality and hospital revenue. To further empower patients and encourage care plan adherence, Sunrise CarePath includes notifications for new health data and appointment reminders customized to the patient’s communication preferences. Additionally, Sunrise CarePath integrates with hospital bill pay pages, enabling patients to pay medical bills in a paperless, convenient and secure manner. This removes friction from the patient financial experience and speeds up revenue collection, while also reducing administrative burdens for healthcare organizations.
“When patients can’t easily message their care team, manage follow-up appointments or stay on track with medications, adverse events are inevitable,” said Jay Adams, Executive Vice President and General Manager for Sunrise, Altera Digital Health. “Sunrise CarePath gives hospitals powerful tools to close these gaps—helping clinicians protect patients and drive better outcomes after discharge. This level of engagement is key to delivering truly patient-centric care.”
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alteradigital.com/.
Media Contact
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alteradigital.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
Copy link URL Copied.
Nearly 700 new features and enhancements to drive financial and clinical improvements
NIAGARA FALLS, N.Y. – June 17, 2025 – Altera Digital Health, a global health IT leader, today announced the general availability of Sunrise™ 25.1, the latest release of its complete electronic health record (EHR) system for mid-size hospitals and health systems. Designed in close collaboration with clients, Sunrise 25.1 introduces nearly 700 updates and new features that sharpen financial and ambulatory workflows, streamline navigation, minimize the cognitive load for users and make critical information accessible at the point of care.
While hospital margins improved in 2024, healthcare organizations continue to grapple with competitive labor market conditions, increasing costs and a rise in bad debt and charity care. Sunrise 25.1 addresses these realities by embedding best-practice workflows and flexible configuration tools that support revenue integrity, clinical productivity and enterprise-wide efficiency. For example, the Sunrise™ Financial Manager module contains a billing hub that consolidates billing requests, claims and self-pay into three easily accessible tabs that streamline workflows for staff members across the revenue cycle.
Sunrise 25.1 also represents a significant uplift in clinical workflow satisfaction and efficiency for clients. Within Sunrise™ Ambulatory Care, enhanced patient management features include a unified list for appointments and walk-ins, easy location viewing, enhanced visual cues and clinical assignments, and new mini-views that enable users to toggle between patients with a single click. On the acute side, users can enter, view and maintain orders at the patient level and enter queries without exact search term requirements. Additionally, Sunrise™ Mobile’s new, intuitive icons and modernized user interface enable clinicians to use the system more seamlessly so they can focus more on patient care.
“This release brings meaningful advancements to the front lines of care and operations, delivering tools that help teams move faster, work smarter and make strides where it matters most to them,” said Shanna DeLeo, SVP of Development for Sunrise, Altera Digital Health. “Sunrise 25.1 is a direct result of listening to our clients and a commitment to continuous progress. I am incredibly proud of the Sunrise team for delivering on our promise to keep elevating healthcare for clinicians, staff members and the patients they serve.”
Learn more about new product features and enhancements in Sunrise 25.1 here.
About Altera Digital Health
A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered—we see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there. Altera designs digital health services that lead healthcare to a higher place, while we guide those we partner with, all along the way. To learn more, visit www.alteradigital.com/.
Media Contact
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alteradigital.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.
Copy link URL Copied.
Bolton NHS Foundation Trust has become the first trust in Greater Manchester to implement district nurse referrals in its Sunrise™ Electronic Patient Record (EPR) system, powered by Altera Digital Health. It marks a major digital leap forward in integrating care across secondary and community services.
Clunky paper processes and fragmented communication have been replaced with a streamlined, digital workflow, enhancing patient safety and enabling teams to deliver faster, coordinated care across care settings.
Zoe Fitzsimmons, CXIO at Bolton NHS Foundation Trust, summed up the impact: “The district nurse referral within Sunrise has been transformative for the acute and district nursing teams. Now with one single source of truth, the teams no longer have to duplicate work or spend time investigating if a referral has been completed. This single process allows for one route to referral.”
With referral forms now fully embedded into the Electronic Patient Record (EPR), clinical teams can manage referrals directly within their existing workflow therefore there is no need to switch between systems. This streamlined approach has now not only boosted efficiency but has also enhanced user satisfaction. As referrals are created, key patient information is auto-populated from the EPR, saving staff time and reducing the risk of manual errors. It’s a smarter, faster way to handle referrals so clinicians can focus more on patient care and less on administration.
Take wound care as an example: when a patient has been assessed by the tissue viability team, detailed notes, treatment plans, and medication information are automatically pulled through into the referral. District nurses no longer need to chase down information; they’re fully briefed before their visit. As a result, they arrive at the patient’s home with the right dressings, supplies, and clear plan of care. It’s a seamless handover that reduces delays, enhances efficiency, and ensures patients receive safe, informed continuous care.
Patient safety was at the heart of the implementation. A significant portion of the rollout focused on aligning the referral process with complex transcribing and medication policies to ensure full compliance. The referral form was intelligently designed with mandatory fields, embedded guidance, real-time prompts, and conditional logic ensuring that no critical information is missed before submission. It’s a smart, safety-first approach that gives clinical teams confidence while reducing the risk of errors.
The results speak for themselves: reduced patient incidents, fewer inappropriate referrals, and stronger clinical oversight, all supported by a complete, traceable audit trail. The streamlined process also delivers measurable time savings across multiple stages of the referral pathway, enabling clinicians to focus more on care and less on admin. It’s a safer, more efficient system that drives real operational and clinical value.
“We ran time and motion studies and found nurses were spending approximately two hours a day ringing the wards to compile missing referral information so we could triage the referrals correctly, said Stacey Leigh, Digital Matron and Digital Clinical Safety Officer at Bolton NHS Foundation Trust. “The teams would also run into issues when contacting the wards if members of staff who completed the form weren’t on shift and the information couldn’t be located.”
All community triage nurses and district nurse managers now have read access to the Sunrise EPR system, enabling them to review the patient’s clinical course, including the most recent admission and previous visits. Zoe Fitzsimmons added: “This will be enhanced further when the community teams go fully live on Sunrise later this year and can continue to document in the patient records as a seamless entry from acute to community.”
Referrals are now sent directly to a dedicated list within Sunrise, eliminating reliance on email and reducing the risk of missed or delayed communications. Each referral includes a direct link to the patient’s full EPR record, giving district nursing teams immediate access to all relevant information. They can quickly accept or decline the referral, while acute staff can track the referral status in real time, ensuring nothing falls through the cracks and everyone stays aligned throughout the patient’s care journey.
Rachael Fox, Executive Vice President, EMEA at Altera Digital Health, commented: “The progress at Bolton is a testament to what can be achieved with Altera’s highly configurable and flexible Sunrise EPR with a clear vision and a robust digital infrastructure. By embedding referrals directly into the EPR, Bolton has significantly improved communication and coordination between acute and community teams, enhancing both safety and efficiency.
What’s even more exciting is how this work is expanding access to comprehensive patient information within community care, enabling clinicians to have real-time visibility into treatment plans, clinical notes, and medications, empowering them to deliver informed, proactive care from the moment of discharge.
This is a powerful example of how our Sunrise platform enables continuous care across the entire healthcare setting, breaking down silos and creating a truly unified patient record. We’re proud to be supporting Bolton as it extends these capabilities further and unlocks even greater value across more community services and care pathways.”
Media Contact:
Jodie Cheetham (on behalf of Altera Digital Health)
[email protected]
07967 136010
About Altera Digital Health
Altera Digital Health is a global healthcare IT leader. With more than 30 years of experience, we develop technology to bring next-level healthcare within reach. Our approach to solutions provides a fast, flexible and clinically driven roadmap towards digital maturity across integrated care systems.
With more than 2,700 hospitals in more than 15 countries, our solutions support healthcare providers, governments and military institutions around the world. By keeping the human user at the centre of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit uk.alterahealth.com.
About Altera Digital Health
A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. To learn more, visit www.alteradigital.com.
Copyright 2025 Altera Digital Health Inc. and/or its affiliates. All rights reserved.